At Gloria Ventures, we strive to provide high-quality electronic products and customer satisfaction. If you are not completely satisfied with your purchase, we offer a hassle-free return and refund policy.

1. Return Eligibility

1.1. You may return eligible products within 7 days of delivery.

1.2. Products must be in good condition, unused, and returned in their original packaging with all included accessories and proof of purchase.

1.3. Items not eligible for return include:

• Products damaged due to misuse or unauthorized repairs.

• Digital products or downloadable software.

• Items marked as non-returnable during the sale.

2. Return Process

2.1. To initiate a return, contact our customer support team at contact@gloriaventures.com within 7 days of receiving your product.

2.2. Upon approval, you will receive return instructions, including the return address.

2.3. Ensure the product is securely packaged to prevent damage during return shipping.

3. Refund Process

3.1. Once we receive and inspect the returned product, we will notify you about the refund status.

3.2. Approved refunds will be processed within 7-8 business days using the original payment method.

3.3. Shipping fees are non-refundable, except in cases where the return is due to a defective or incorrect item.

4. Exchanges

4.1. If you receive a defective or incorrect item, we will offer a replacement or exchange at no additional cost.

4.2. Contact our support team to arrange an exchange within 7 days of delivery.

5. Return Shipping Costs

5.1. Customers are responsible for return shipping costs unless the return is due to our error (e.g., wrong or defective item).

5.2. We recommend using a trackable shipping service to ensure the safe return of your product.

6. Contact Us

For assistance with returns and refunds, contact us via:

Email: contact@gloriaventures.com

By purchasing from Gloria Ventures, you agree to this Refund and Returns Policy.